Frequently Asked Questions
Everything you need to know about your Clinikally order.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges can be processed through our online portal for a different size or color.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own measurements for the most accurate fit.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products ethically sourced?
Yes, Clinikally is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials.
Can I track my order once it has been placed?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.